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Customer service
At Aerobertics we can help you to build or setup your airplane, helicopter or drone. We help you choose the best equipment for your machine and on demand we can also build it, just charge your batteries and fly ! Drones, Helis, Trainers, Aerobatic planes, Gliders, Jets, … We build your machine ready to fly for you with the greatest care, you decide the level of finishing.
For repairs we have our own service department where we do most small repairs ourselves, so we can provide a repair in the shortest delay possible, for more complicated repairs we send the items back to the supplier/manufacturer.
When you send an item back to us for repair, please always use our repair form and try to fill in all fields as good as possible, add this repair form and your proof of purchase with every item you send back.
Without proof of purchase there’s no possibility to claim warranty.
Products without repair form will not be handled.