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Right of withdrawal

  • Should you need to modify, cancel or return your order, please contact us on e-mail : info@aerobertics.be

    You are entitled to cancel an order within 14 (fourteen) working days following the day of delivery. We will give you a refund equivalent to the purchase price of the products that have been dispatched. You will have to pay the return post and packaging.

    Since we usually offer same day dispatch, it may not be possible to stop an order from being sent out even if you cancel on the same day as you place an order.

    All items being returned must be new and unused goods in their original packaging. We are unable to accept back any products with internal sealed clam-shell packaging where such packaging has been opened. The product with such packaging should be viewed for damage before opening the sealed packaging. Aerobertics have the right to reject or return a part of the payment if there is any doubt that the goods were opened.

    Aerobertics bvba does not accept any liability for the loss or damage of returned goods. We can only process refunds after we have received the returned goods and verified that they are in saleable condition. 

    Please address all returned goods to:

    Aerobertics bvba
    Maalse Steenweg 367
    8310 St- Kruis Brugge
    Belgium