Product safety

At Aerobertics NV, the safety of our customers is paramount. We only sell products that comply with applicable European regulations, including the General Product Safety Regulation (EU) 2023/988, which has been in force since December 13, 2024.

Do you have questions about product safety, the European conformity of our products, or would you like to report an issue?

Product Safety Contact (AR):

Name: Bert Delaere

Address: Aerobertics, Maalse Steenweg 367, 8310 Bruges, Belgium

Phone: +32 (0)50 858 020

Email: info@aerobertics.be

National Product Safety Contact Point:

For reports of unsafe products or questions regarding the risks of certain products and services to health and safety, you can also contact the Central Reporting Point for Products, part of Belspoc (FPS Economy, SMEs, Self-employed and Energy).

Central Reporting Point for Products:

Name: FPS Economy, SMEs, Self-employed and Energy, Directorate-General for Quality and Safety

Address: King Albert II Avenue 16, 1000 Brussels, Belgium

Phone: +32 2 277 53 36

Email: belspoc@economie.fgov.be

The Central Reporting Point is Belgium’s contact point for the Safety Gate system, a European platform for the exchange of information on dangerous products. Producers and distributors are obliged to notify this contact point immediately if they determine that a product does not meet safety standards or is involved in an incident. This contributes to the health and safety of all users.